In an era when healthcare organizations are beset by intense competition, lawsuits, and increased administrative costs, it is essential that employees perform their jobs efficiently and without distraction. Deviant workplace behavior among healthcare employees is especially threatening to organizational effectiveness, and healthcare managers must understand the antecedents of such behavior to m...

BACKGROUND Priority setting and resource allocation in healthcare organizations often involves the balancing of competing interests and values in the context of hierarchical and politically complex settings with multiple interacting actor relationships. Despite this, few studies have examined the influence of actor and power dynamics on priority setting practices in healthcare organizations. Th...

In light of the increased attention the IRS is paying to not-for-profit organizations, healthcare financial managers should stay alert to developments regarding: community benefit standard, executive compensation, corporate governance, transparency and form 990, political activity.

This paper describes the technology of data warehouse in healthcare decision-making and tools for support of these technologies, which is used to cancer diseases. The healthcare executive managers and doctors needs information about and insight into the existing health data, so as to make decision more efficiently without interrupting the daily work of an On-Line Transaction Processing (OLTP) s...

OBJECTIVE To explain the current delivery of healthcare to residents living in UK care homes. DESIGN Qualitative interview study using a grounded theory approach. SETTING 6 UK care homes and primary care professionals serving the homes. PARTICIPANTS Of the 32 participants, there were 7 care home managers, 2 care home nurses, 9 care home assistants, 6 general practitioners (GPs), 3 dementi...

HP hroughout today's healthcare system, managers, physicians, and marketing departments are asking themselves: How can we make the best use of Web services? Unfortunately, many are focusing on the technology involved. But the Web revolution in healthcare is not really about computer technology. It's about improving communication with patients, about freeing employees from inefficient work proce...

It is increasingly well documented that a collaborative problem-solving approach is more effective in addressing workplace health concerns than an adversarial approach. Combining this with strategies based on good evidence is key to success. On this premise, a trial was conducted in British Columbia, beginning in July 1999, based on a collaborative approach in which healthcare workers and manag...

Background Setting priorities and the subsequent allocation of re­ sources is a major ethical issue facing healthcare facili­ ties, including the Veterans Health Administration (VHA), the largest integrated healthcare delivery network in the United States. Yet despite the impor tance of priority set­ ting and its impact on those who receive and those who provide care, we know relatively little ...

Background Considering that performance measurement is largely recognised as a key tool for quality improvement, which kind of performance evaluation can be useful for healthcare professional, general managers and regional policy makers to improve the mother and child healthcare services? The presentation of the experience in assessing the maternity pathway (MP), made initially by Tuscany and s...

In this paper we use the implementation of radio frequency identification (RFID) in various sectors of the healthcare industry as an illustration and application of how academics and managers may assess the potential for new technologies to be sustaining or disruptive to an organization. We review RFID technology, summarize literature related to disruptive innovation, develop a qualitative fram...