This paper discusses an efficient solution to contemporary situation assessment problems found in environmental management applications. The targeted problems are inherently complex and require processing of large quantities of heterogeneous information by using rich domain knowledge dispersed through multiple organizations. We assume a collaborative solution based on the Dynamic Process Integr...

Using the Diagnostic Cost Group (DCG) model developed from a national sample, we examine biased selection among one fee-for-service (FFS) plan, one preferred provider organization, and several health maintenance organizations (HMOs) in Massachusetts. The proportions of enrollees in low-risk groups are higher in the HMO plans and lower in the FFS plan. The average age in the FFS plan is 9 years ...

The web service technology allows organizations to interact through business processes. However, organizations involved in cooperative business processes have different interests and points of view. A negotiation allows them to discuss their interests and requirements in order to reach an acceptable agreement. We propose an integrated web service negotiation process that takes into account huma...

The phenomenon of organizations offering service bundles can typically be observed in dynamic markets with heterogeneous customer demand. Available literature broaching the issue of service bundling covers strategic considerations for organizations related to their respective market position as well as their pricing options for different bundle configurations. However, little guidance can be fo...

Despite a global economic recession and the burst of the e-commerce bubble, today’s organizations are realizing the necessity of e-services. In today’s ever-changing economy, businesses are not only increasingly becoming service-oriented – even those organizations that have traditionally offered tangible products are now offering services to complement their product (i.e., car manufacturers off...

introduction: increase of environmental challenges inevitably changes our methods; challenges such as rapid change, diversity of workforce, globalization, evolution and transformation of business and family roles, lack of skills and emergence of service sector affect not only the organizational structure but also the nature and functional role of business. in response to these environmental cha...