Information Technology (IT) now plays a fundamental role in most organizations. This increased responsibility and consequent impact in business performance leads to a higher demand and tighter control on IT Departments. To respond to these requirements, IT Departments have been implementing Service Management frameworks, with ITIL currently being the most popular. However, many ITIL projects fa...

Case management comprises various complex activities. Consequently, case managers have to balance very diverging requirements and needs, while at the same time facing increasingly complex decisions. Case management software systems (CMS) provide capabilities such as information assessment and handling, decision and collaboration management as well as flexible process guidance to support case ma...

As information technologies evolve and demands of enterprises on larger data and integrated info services keep growing, the market of cloud services (CS) attracts many more players nowadays. However, the quality of the services may vary due to different service capabilities and a service often requires integration with other services, CS providers need a standard way in implementing and improvi...

background: communications and information technology revolution has a remarkable effect on economic, social, politic and security of all the world. using of information technology in medicine has many advantages such as improve the quality and effectiveness of care, reduce medical errors, enhance the management of acute and chronic disease, access to updated information, and help to medical de...

Electronic government is one of the most important phenomena in use information and communication technology, implementation which has a profound change way life, administration leadership countries combination technology web network, aims to provide direct services citizens, employees, businesses other departments. The purpose this study investigate maturity models electronic government. In pr...

The service economy calls for a new, interdisciplinary methodology for defining and valuing information technology services outsourcing needs. Parameters such as ill-informed provider selection and poor contract management have hitherto dominated the IT consulting literature, yet have offered inadequate explanations to the high failure rates in global outsourcing arrangements. This paper takes ...

the aim of the current study was examine the effectiveness of  cognitive behavioral therapy on affective maturity and happiness in psychology student of azad university of bojnoutd.40 person were selecting by employing simple random sampling . they completed effective maturity scale (ems) for assessment of effective maturity and oxford happiness questionnaire for the assessment of happiness. an...

Information Technology (IT) is the study of systems especially computers for storing, retrieving, and sending information. It uses any networking and other physical devices, infrastructures to secure and exchange all forms of electronic data. IT is used globally as a major portion of daily life and we use it nearly every day within organizations for many reasons. Our computers, mobile phones an...

conclusions the results showed that the use of information technology in hospitals had several effects on some aspects of organizational strategy such as organizational knowledge, medical economics, and organizational decisions. in order to set up the governance of information technology in health system, it is necessary to involve managers and personnel alike in redesigning information systems...