This paper aims to improve the understanding of outcomes service recovery in a post-transition context by examining relationships between four dimensions perceived justice and satisfaction (SRS), positive word mouth (PWOM) repurchase intentions. Results from survey 217 Slovenian telecommunications customers with actual experiences reveal that distributive, informational interpersonal (but not p...

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The public especially in West Malaysia are becoming more aware of their rights and litigations are on the increase. Fortunately in East Malaysia there are fewer cases. The legal aspects of anaesthesia practice are very much on the lines of British system. Here the cause for compensation or legal action depends on the proof of negligence. Currently in West Malaysia all anaesthetics are being giv...

The Molecule of the Month website (http://www.chm.bris.ac.uk/motm/motm.htm) is an educational resource that is celebrating its 20th anniversary. Here we reflect on its pioneering role in promoting new technology for visualizing and presenting chemical information on the web, as well as its achievements, as a free educational resource, both as a teaching aid and as a multi-user, multi-author lea...

A command, control, computers, and communications interoperability assessment framework has been developed to track progress in interoperability over time. It covers technical, human, organizational, and policy/legal aspects of interoperability. Inputs to the framework include military and civilian personnel, domain experts, feedback from various nations, and past methodologies for characterizi...

How do disagreements between judges on collegial (multimember) courts affect legal policy? We address this question by developing an account of the nature of judicial disagreements in the case-space model of judicial choice. We distinguish between different types of disagreement, from disagreements about case facts to disagreements about how legal rules should treat varying case facts, and cons...

The purpose of the present paper is to explore both the motivation for confiscating illegal gain and also to look at some of its legal aspects and economic effects. It is argued that the removal of illegal gain may be able to play a significant complementary role, if only by closing the gap between the maximum punishment the law will allow and fines sufficient to represent a credible deterrent....

In this article, we seek to summarize current practice concerning situational judgment tests in personnel selection. We begin by describing the manner in which situational judgment tests are developed and examining the diverse ways in which situational items are presented and scored. We then offer speculation concerning constructs assessed by situational judgment tests as well as discuss the le...