In this chapter, the authors describe a co-design process and the implementation requirements of an interactive interior design service system. To gain design information for the system, they study two focus groups composed of designers, bloggers, and serious amateurs in the field of interior design – the estimated critical users of the forthcoming service system. The framework for the co-desig...

Traditional service channel is losing its edge due to emerging service technology. To establish interaction with the clients, the service industry is using effective mechanism to give clients direct access to services with emerging technologies. Thus, as service science receives attention, special and unique consumption pattern evolves; henceforth, leading to new market mechanism and influencin...

Understanding sensory stimulation of people in human environments is vital to designing an interior space. The senses play critical roles in human experience and the memories and emotions tied to it. In retail design brands associated to sensory experience attract customers and stimulate strong, positive, and distinctive impression across all five senses. In this case multiple sensory cues are ...