BACKGROUND Dissonance between the high 'technical' competences of medical professionals, including physiotherapists, and the relatively low level of patient satisfaction with care received is a phenomenon observed in many countries. Many studies show that it occurs in the case of an inadequate interpersonal communication between medical professionals and patients. OBJECTIVES The primary goal ...

Communication is the act of conveying a message to another person, and it is an essential skill for establishing physician-patient relationships and effective functioning among health care professionals. Participants in the Toronto Consensus meeting in the early 1990s concluded there was enough evidence to prove that doctor-patient communication problems are common and that they adversely affec...

In the last decade engineering education and industry have requested assistance from communication educators. Responding to increased attention on the changing expectations for practicing engineers and an attendant need for better communication skills, these teams of engineering and communication educators have been working to incorporate speaking and writing in engineering education. Despite a...

Being able to communicate efficiently has been acknowledged as a vital skill in many different domains. In particular, team communication skills are of key importance in the operation of complex machinery such as aircrafts, maritime vessels and such other, highly-specialized, civilian or military vehicles, as well as the performance of complex tasks in the medical domain. In this paper, we prop...

Surgeons are an important part of the multidisciplinary approach to the care of terminally ill and dying patients. Some surgical residencies have recognized the need to incorporate palliative care-related topics into graduate surgical education. One core competency of utmost importance to palliative care is the effective use of interpersonal and communication skills. Four areas of surgical prac...

This study evaluates the efficacy of the preclinical communication skills training (CST) programme at the International Medical University in Malaysia. Efficacy indicators include students' (1) perceived competency (2) attitude (3) conceptual knowledge, and (4) performance with regard to patient-centred communication. A longitudinal study with a before-after design tracked a preclinical cohort'...

OBJECTIVE The Accreditation Council for Graduate Medical Education (ACGME) has challenged program directors to assess their residents' core competencies, including communication and interpersonal skills (CIS). We report our institution's experience using a series of standardized patient encounters in an objective structured clinical examination (OSCE) to evaluate CIS in surgical residents. ME...

Exceptional capacity to multitask: manage numerous tasks with ease while providing consultation on several projects. Several years of experience including emergency and risk counseling, development and delivery of several public health and emergency preparedness trainings, and the management and coordination of office staff for a wide range of activities. Recognized as a national expert and tra...