This paper explores issues related to Operational Use Evaluation of Information Technology – sometimes referred to as PostImplementation Evaluation. The paper presents a study where a sample of organisations has been surveyed with regard to their Operational Use Evaluation implementation policies. The aim of this study is to elicit and assess the extent to which Operational Use Evaluation is pr...

A local civic organization, Greater Philadelphia First, engaged us to study the knowledge economy of the Philadelphia, Pennsylvania region and make recommendations on ways to improve its rate of growth. To structure our thinking and the interviews with local entrepreneurs, civic leaders, and others, using soft operations research techniques, we developed a framework for collecting ideas through...

Newman’s (1959, Operations Research, 7, 557–560) solution for a variant of poker with continuous hand spaces and an unlimited bet size is modified to incorporate sequential rationality.

USA. We have benefited from conversations with James F. Burgess, Jr. and David C. Wheelock. We are grateful for financial support from the Belgian Government (" Projet d'Actions de Recherche Concertées, PARC no. 93/98–164), and from the Management Science Group, US Department of Veterans Affairs. We alone, of course, are responsible for any remaining errors in the current text.

We visit the following fundamental problem: For a ‘generic’ model of consumer choice (namely, distributions over preference lists) and a limited amount of data on how consumers actually make decisions (such as marginal preference information), how may one predict revenues from offering a particular assortment of choices? This problem is central to areas within operations research, marketing and...

This paper provides a methodological framework in which the problem of IT project portfolio selection is solved by balancing between operational and strategic IT investments. From interviews with CIOs, we found that the interest in IT projects in many firms tends to center on operational benefits, rather than strategic benefits. We examined the impact of strategic IT investments from an IT port...

This paper tests four main factors of outsourcing configuration that are believed to contribute to the success and failure of information technology (IT) outsourcing relationships between clients and suppliers. It presents a research model based on the analysis of substantive in-depth interviews with 28 professionals in four pairs of client and supplier organizations. The findings suggest that ...

The pervasiveness and impact on society and on every day human life of technology has led to a growing awareness that science and technology cannot be considered above or beyond the realm of value judgements and hence of ethics. This is especially true for Operations Research / Management Science (OR/MS), that particular science which is concerned with methodologies for scientifically deciding ...