A number of assumptions in the past have been made about how business process improvement and re-engineering, and organisational learning should take place in organisations. Although a number of these assumptions have been framed on theoretical models, few have been based on the empirical analysis of the nature of actual business processes. This paper tries to fill this gap with an analysis of ...

This paper explores how the practices of learning, the modes of knowledge creation, work processes and technological development are all being transformed in an interactive and iterative way across organisational boundaries in manufacturing supply chains. Work, learning and technological processes are being reframed as companies search for continuous improvement in areas of design, manufacture ...

Since 2011, French public policy has been encouraging a reduction in the use of antibiotics in animal farming. The aim of this article is to look at how some farms have already managed to lower their consumption of antibiotics, and to highlight the levers of change in farming health practices. Our research uses a qualitative study based on 21 semi-structured interviews with farmers and veterina...

BACKGROUND Given the current emphasis on networks as vehicles for innovation and change in health service delivery, the ability to conceptualize and measure organisational enablers for the social construction of knowledge merits attention. This study aimed to develop a composite tool to measure the organisational context for evidence-based practice (EBP) in healthcare. METHODS A structured se...

This paper responds to the current emphasis on organisational learning in the NHS as a means of improving healthcare systems and making hospitals safer places for patients. Conspiracies of silence have been identified as obstacles to organisational learning, covering error and hampering communication. In this paper we question the usefulness of the term and suggest that “cultural censorship”, a...

This paper depicts the interrelation between situated learning and learning management from an organisational and personal perspective. Based on this introduction we show how educational metadata can be used for approaches of situated learning and how we can take care of learning approaches and contexts using situated and context specific metadata and rolebased models.

This is an eGISE network paper. It is motivated by a concern to develop a better approach to learning from the experience of an eGovernment project and applying that knowledge in future projects. The proposed project is based on previous work in the construction industry that developed COLA, a Cross Organisational Learning Approach. Developing a similar strategy for Knowledge Management is like...

“Sometimes, to change the people, you‟ve got to change the people.” A leader‟s comment prompts us to consider whether change that requires a quick shift to new schematic sets, aspirations, activities, goals and capabilities will require radical measures. This paper describes change management models and organisational learning strategies commonly cited in change literature. It argues that learn...

This paper responds to the current emphasis on organisational learning in the NHS as a means of improving healthcare systems and making hospitals safer places for patients. Conspiracies of silence have been identified as obstacles to organisational learning, covering error and hampering communication. In this paper we question the usefulness of the term and suggest that "cultural censorship", a...

This interpretative grounded theory study describes and analyses major organisational learning and knowledge work issues in a Scandinavian inter-organisational information system project which spanned four user organisations, two suppliers, one national organisation and a research organisation. The paper discusses the micro level of individuals, but also their group processes – how project team...