Detecting emotions in the context of automated call center services can be helpful for following the evolution of the human-computer dialogs, enabling dynamic modification of the dialog strategies and influencing the final outcome. The emotion detection work reported here is a part of larger study aiming to model user behavior in real interactions. We make use of a corpus of real agent-client s...

The overall goal of this study was to examine the relationship between burnout and two parameters: job strains and coping styles. The subjects were 568 nurses from a university hospital in Ishikawa Prefecture of Japan. A packet of self-administered questionnaires was distributed to the nurses. Four hundred and forty nurses completed the questionnaires. The Japanese version of the Maslach Burnou...

Epilepsy is one of the most common neurological disorders with a prevalence in the general population is three percent. The present study was correlational type. Statistical population of present study was all epilepsy patients of Esfahan city that 120 Temporal Lobe Epilepsy patients were selected as sample study in Alzahra hospital and epilepsy department of Masih. For data collection we used ...

This study explores the prevalence of disordered eating attitudes in a sample of male first-year university students engaged in a physical education program and examines the relationships between emotional intelligence, coping, and emotional eating in relation to disordered-eating (DE) attitudes. A total of 140 students completed the following questionnaires: the eating attitudes test, the bar-...

aim and background:  major depressive disorder (mdd) has physically and psychological effect on individuals with that disorder. one of the effective areas is emotion expression styles and metacognitive beliefs that has important role in interpersonal and between individual relationships. the purpose of this research was study of emotion expression styles and metacognitive beliefs in individuals...

Due to different aspects that emotion-oriented research looks to capture, the emotion taxonomy used often differs among research efforts. Therefore, it is hard to coordinate the research efforts using different emotion taxonomies. On the other hand, due to the multiplicity of “emotion”, emotion annotations more naturally fit the paradigm of multi-label classification since one instance (such as...

Sleep disturbance is usually present in night-shift workers. The objective of this study was to explore the relationships among fatigue, general health, coping and sleep together with mediating role health moderating strategies i.e. Task, Emotion oriented &Avoidance call center Correlation research design adopted sample (N=200) assessed from centers Lahore by applying purposive sampling str...

Emotion recognition in conversation (ERC) aims to detect the emotion label for each utterance. Motivated by recent studies which have proven that feeding training examples a meaningful order rather than considering them randomly can boost performance of models, we propose an ERC-oriented hybrid curriculum learning framework. Our framework consists two curricula: (1) conversation-level (CC); and...

The present study investigated relations among maternal warmth, children’s self-regulation (i.e., behavior and emotion regulation), and prosocial behavior. The assumed relations were studied in Germany and Chile, two socialization contexts differing in socio-economic and cultural factors. The sample consisted of 76 German and 167 Chilean fourth graders, their mothers, and teachers. Maternal war...