Existing process assessment methods, such as SCAMPI-Standard CMMI Appraisal Method for Process Improvement, do not use contemporary data collection and analysis techniques like processes mining, text mining or data mining. On the contrary, they use traditional ones: questionnaires, document review, interviews and demonstrations. Process mining is a technique that can be used to aid process asse...

Recommender systems have been widely applied in several domains to make informed decisions by recommending items that might be of interest. Considering recommendation during business process execution is also highly advantageous as the efficient suggestions about possible activities or resources can impact performance. However, deployment frameworks mining still needs more investigations identi...

Process mining techniques can be used to extract non-trivial process related knowledge and thus generate interesting insights from event logs. Similarly, bioinformatics aims at increasing the understanding of biological processes through the analysis of information associated with biological molecules. Techniques developed in both disciplines can benefit from one another, e.g., sequence analysi...

Enterprise information systems support and control operational business processes ranging from simple internal back-office processes to complex interorganizational processes. Technologies such as WorkflowManagement (WFM), Enterprise Application Integration (EAI), Enterprise Resource Planning (ERP), and Web Services (WS) typically focus on the realization of IT support rather than monitoring the...

Nowadays, all kinds of information systems store detailed information in logs. Process mining has emerged as a way to analyze these systems based on these detailed logs. Unlike classical data mining, the focus of process mining is on processes. First, process mining allows us to extract a process model from an event log. Second, it allows us to detect discrepancies between a modeled process (as...

Process mining techniques allow for extracting information from event logs. For example, the audit trails of a workflow management system or the transaction logs of an enterprise resource planning system can be used to discover models describing processes, organizations, and products. Traditionally, process mining has been applied to structured processes. In this paper, we argue that process mi...

Process mining enables multiple types of process analysis based on event data. In many scenarios, there are interesting subsets of cases that have deviations or that are delayed. Identifying such subsets and comparing process mining results is a key step in any process mining project. We aim to find the statistically most interesting patterns of a subset of cases. These subsets can be created b...