Electronic contracts (e-contracts) usually describe cross-organizational business processes defining electronic services to be provided and consumed as well as constraints on service execution such as, for instance, Quality of Service (QoS). Due to market dynamism, it is common that organizations involved in a cooperation need to do some adjustments in a pre-established e-contract. These change...

Despite the increasing number of publications in e-recruiting and e-service quality, little research has been conducted on factors determining e-service quality for career sites in specific. In this paper, models for determining website quality and thus factors influencing e-service quality as well as determinants for successful (e-)recruitment have been investigated by conducting two systemati...

Consider an electronic commerce (e-commerce) environment where the consumers subscribe to data objects; a server distributes these objects electronically which are then retrieved by the consumer. We propose a protocol showing how the distribution of data objects can be done in a secure and efficient manner. In our protocol, (1) consumers who have subscribed for an object can get access to the o...

Data quality assessment is a key factor in data-intensive domains. The data deluge is aggravated by an increasing need for interoperability and cooperation across groups and organizations. New alternatives must be found to select the data that best satisfy users’ needs in a given context. This paper presents a strategy to provide information to support the evaluation of the quality of data sets...

Service e-Commerce (SeC) is emerging as a booming form of e-commerce where various services are contracted, managed, sold, and even delivered via the Internet. However, the uncertainty of service quality due to information asymmetry has been a major challenge to the development of SeC. Some SeC platforms tried to promote service business by lowering buyer’s perceived risk through the service gu...

The online infomediary, playing an important role in e-commerce, provides more unbiased and refined product information than usual advertisement provided by online retailers. Interestingly, depending on its capability, the quality of product information is likely to differ. Also, given the fact that it enables consumers to grasp market price dispersion of products, the context of online infomed...

Indent buying on Wechat is a new e-commerce model in China. Product trade is different from ordinary online shopping under this model. We conducted an empirical study and found that trust, information quality and perceived value have significant impact on consumers’ intention to purchase indent buying products. Information quality and word of mouth significantly influence consumers’ perceived v...

Mobile government services implementation faces several challenges in developing countries. This paper studies some of those challenges in the context of Saudi Arabia. The study aims to investigate factors affecting m-government acceptance in Saudi Arabia, including ease of use, usefulness, service quality, trust, intention to use and users’ satisfaction. Our investigation will help in integrat...

Online reputation systems were created to enable buyers and sellers participating in online transactions to evaluate the reputations of potential trading partners. These systems were then expanded to additional domains targeting the evaluation of encounters with professionals such as university professors, teachers, and physicians. This paper examines key properties of two online reputations sy...

Composition of e-Services in a multichannel environment requires taking into account the constraints imposed by the context: user profiles, geographical locations, available channels, and usable devices. In this paper, we propose an approach for context-aware composition of e-Services based on an abstract description of both e-Services and context. E-Services are described in terms of functiona...