This chapter provides an overview of techniques and tools to detect deception on the Internet. A classification of state-of-the-art hypothesis testing and data mining based deception detection methods are presented. A psycho-linguistics based statistical model for deception detection is also described in detail. Passive and active methods for detecting deception at the application and network l...

ITIL is a popular framework for IT governance, but little academic research on ITIL exists. We investigate the overlap between ITIL and IT governance practices to illustrate ITIL’s potential to stimulate IT governance. A field study shows that IT implementation success is particularly influenced by group efficacy and organizational resources, and to a lesser extent senior management involvement...

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ii To My Family and Friends iii ACKNOWLEDGMENTS

As part of the 50th anniversary of the Canadian Operational Research Society, we reviewed queueing applications by Canadian researchers and practitioners. We concentrated on finding real applications, but also considered theoretical contributions to applied areas that have been developed by the authors based on real applications. There were a surprising number of applications, many not well doc...

This article describes the technological and educational factors involved in the development of the educational software proposal named Dwarfs and Giants, which is expressed as a Virtual Environment of Learning developed under the standard Sharable Content Object Reference Model in its version 1.2. This tool lends a helping hand to the teacher in the classroom. It has activities, according to t...

Microdata concerning consumer demand typically show considerable variation in real expenditures, but very little variation in prices. We propose a semiparametric strategy for the consumer demand problem in which expenditure share equations are estimated Pendakur gratefully acknowledges the financial support of the Social Sciences and Humanities Research Council of Canada through its standard re...

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To better translate basic research findings into the clinic, we are moving away from the traditional one-gene-one-phenotype model towards the discovery of complex mechanisms. In this Editorial, the new Editor-in-Chief and Senior Editors of Disease Models & Mechanisms (DMM) discuss the role that the journal will play in this transition. DMM will continue to provide a platform for studies that br...

Introduction The theme of this conference is how we shape and sustain design research programs in our institutions. It is an important theme, and the conference is timely. Despite a growing body of research and published results, there is uncertainty about the value of design research, the nature of design research, the institutional framework within which such research should be supported and ...