Employees are the most important factor in the success and failure of any organization. The airline industry is a service industry that sells seats to its passengers therefore employees motivation towards their job plays a very important role in serving the customer’s needs. This study focuses on the impact of employee motivation and its components e.g. work environment, pay and benefits, manag...

CRM literature has considered the role of relationship quality (satisfaction, trust and commitment), but its respective effects on relationship maintenance (retention) and relationship development (cross-buying) are unnoticed. This research proposes an integrated model of CRM and investigates its impact on relationship quality, relationship maintenance, and relationship development. Specificall...

this study examines the impact of organizational citizenship behavior (ocb) on client satisfaction of the judiciary system. the research is applied based on objective and based on the type of data is a correlation analysis. to test the hypothesis of the research, the data were collected using a likert scale questionnaire and be analyzed using spss and amos packages. statistical population of th...

The areas of Artificial Intelligence planning and scheduling have seen important advances thanks to the application of constraint satisfaction models and techniques. Especially, solutions to many real-world problems need to integrate plan synthesis capabilities with resource allocation, which can be efficiently managed by using constraint satisfaction techniques. Constraint satisfaction plays a...

There is an increasing use of modern information technology (IT) in nearly all parts of business life – and inter-organizational relationships are no exemption from this. However the role of IT in relationships is not really understood so far. In this paper we analyze the role of IT in relation to customer satisfaction in business-to-business relationships. We argue that the way in which a cust...

BACKGROUND Nurses play a pivotal role in determining the efficiency, effectiveness, and sustainability of health care systems. Nurses' job satisfaction plays an important role in the delivery of quality health care. There is paucity of studies addressing job satisfaction among nurses in the public hospital setting in Ethiopia. Thus, this study aimed to assess job satisfaction and factors influe...

PURPOSE The present study examined the positive-thinking and life satisfaction of the general Korean population. In particular, we examined the role of positive-thinking on participants' life satisfaction. MATERIALS AND METHODS We conducted a telephone survey of 409 respondents (194 males, 215 females). The participants provided self-reports on their positive thinking, life satisfaction and d...

this study was conducted with the aim of examining the impact of islamic work ethics on organizational justice, job satisfaction and absence from work in the staffs of department of electrical of urmia. the population consisted of all staffs of department of electrical of urmia that among them, 205 people were selected as samples. research methods is descriptive correlational and three standard...

INTRODUCTION The maternal role is one of the most basic and important roles played by women during their lifetime. The process of the maternal role starts during pregnancy and to continue and develop after postpartum with the growth of suckling. However, unplanned pregnancy may jeopardize achieving the maternal role and reduce maternal role satisfaction. Therefore, the researcher conducted the ...