Using behavioral experiments, we examined the impact of dispensability of effort and salience of feedback on worker productivity and how they can be managed via queueing design. We considered two queue design features: queue structure that can either be parallel queues (multiple queues with a dedicated server per queue) or a single queue (a single pooled queue served by multiple providers); and...

We derive the waiting-time distribution of a discrete-time multiserver queue with correlated arrivals and deterministic (or constant) service times. We show that the procedure for obtaining the waiting-time distribution of a multiserver queue is reduced to that of a single server queue. We present a complete solution to the waiting-time distribution of D-MAP/D/k queue together with some computa...

AbstractIn this paper, a single server bulk service queuing system with interrupted vacation, request for Re-service and Balking is considered. At a service completion, if the server finds at least „a‟ customers waiting for service say ξ, he serves a batch of min (ξ ,b ) customers, whereb ≥ a. At the completion of an essential service, the leaving batch of customers may request for a re-service...

Waiting in long queue is undesirable due to which in some practical situations customers become impatient and leave the system. In such cases providing additional servers can reduce long queue. This investigation deals with multi-server queueing system with additional servers and discouragement. The customers arrive in poisson fashion and are served exponentially by a pool of permanent and addi...

This paper presents the transient solution of a variant working vacation queue with balking. Customers arrive according to a Poisson process and decide to join the queue with probability $b$ or balk with $bar{b} = 1-b$. As soon as the system becomes empty, the server takes working vacation. The service times during regular busy period and working vacation period, and vacation times are assumed ...

In many service systems, customers may choose to abandon the system if their wait is deemed excessive. In an observable queue, the server is always aware that an abandoning customer has left the queue. However, in unobservable queues, the fact that the customer has abandoned the system may be unbeknownst to the server. Not only are the abandoning customers unobservable to the server, the server...

This article presents the analysis of a finite buffer M/M/1 queue with multiple and single working vacations. The arriving customers balk (that is do not join the queue) with a probability and renege (that is leave the queue after joining) according to exponential distribution. The inter-arrival times, service times during a regular service period, service times during a vacation period and vac...

Abstract Here a two-state batch arrivals and batch service Markovian queue with server vacation model has been taken into consideration for its mathematical modelling and performance analysis under transient state. The present Markovian queueing model considers a single server with multiple vacations and both arrivals and services in batches of variable size. Arriving customers are processed by...