Stakeholders are increasingly aware of the aspect sustainability, and fact that circular economy facilitates achievement sustainable development goals. They place pressure on supply chains to become sustainable, for this reason, third-party logistics (3PL) service providers, as specialized professionals, play a vital role in chain management. Although developments technology era Industry 4.0 ha...

By capturing the hidden value in the multi-national enterprise’s (MNE’s) supply-chain in areas such as quality, value and innovation; logistics providers can increase the MNE’s operating efficiency and enhance its capital utilization, within and enhanced competitive advantage framework. Today, many multinational enterprises (MNEs) use the global communication channels of the internet to strateg...

Purpose – To analyse logistical innovations from 1984 to 2003. Design/methodology/approach – The approach concerned analysing the use of patents retrieved from major patent databases to create a picture of logistical innovations. Findings – Confirmation that the use of patent statistics can depict an overall picture of technological innovation in the logistics sector. Logistics firms can be inn...

Purpose The third-party logistics (3PL) provider has faced significant change since containerisation with the broadening scope of supply chains and technological developments. With these changes, required chain skills discussions have covered mostly graduate or employees' a limited discussion to what extent whether senior management were changing. Hence, 3PL skill requirements will be compiled ...

The relationship between customer satisfaction and logistic costs was mainly analyzed in the article, and the grey correlation analysis method was used to study the relationship between customer satisfaction and various activity centers, and the research result could offer decision-making references to save costs and enhance customer satisfaction for 3PL (Third Party Logistic) enterprises.

The changing business scenario in the logistics service market is affecting the development of relationships with customers and the continuous adaptation of service offering. In this context, knowledge management and intellectual capital are potentially successful assets for developing and improving competitive capabilities of logistics service companies. In order to supply more complex and kno...