IT operates in dynamic environments with the need always to change and adapt. There is a need to improve performance. Many gaps were found when we conduct the IT audit and we tried to seek to close gaps in capabilities. One way to the close these gaps is the adoption of good practices in wide industry use. There are several sources for good practices including public frameworks and standards su...

Maturity models are widespread used in several domains ranging from business processes to complete management frameworks like CMMI, ITIL or Cobit. In the paper on hand we develop a detailed maturity model for the management of segregation of duties in ERP systems. Our model includes several aspects starting with simple access rights management of individual systems and leading to comprehensive ...

Nowadays organizations require an effective governance framework for their service-oriented architecture (SOA) in order to enable them to use a framework to evaluate their current state governance and determine the governance requirements, and then to offer a suitable model for their governance. Various frameworks have been developed to evaluate the SOA governance. In this paper, a brief introd...

The implementation of information technology has an essential role in organizational development to support a business process. Currently, is widely adopted by the organization. It believed help improve efficiency ongoing process so that IT management needed more structured. Thus, need guideline can guide governance it be measured and utilized. COBIT one frameworks utilize providing guidelines ...

To provide spectroscopic data for W13+, the present work is focused on analysis of spectra observed in visible range, using a compact electron beam ion trap (CoBIT). Line identification done by collisional radiative model, along with sophisticated structure calculations from FAC and GRASP2018. Most identified lines belong to magnetic dipole (M1) transitions between levels 4f125p1 4f13 configura...

This paper is held in the information technology services management environment, with a few ideas of information technology governance, and purposes to implement a hybrid model to manage the services of a database, based on the principles of information technology services management in a supplementary health operator. This approach utilizes fundamental nuances of services management guides, s...

A variety of reference models such as CMMI, CobiT or ITIL support IT organizations to improve their processes. Although these reference models (RM) cover different domains they also share some similarities. There are organizations that address multiple domains and want to use different RMs. As RMs may overlap in some processes, we present an approach to compare RMs’ procedures which is based on...