UNLABELLED Maximizing satisfaction among the older persons is the goal of modern individualized elderly care and how to best achieve this is of relevance for people involved in planning and providing elderly care services. PURPOSE OF THE STUDY What predicts satisfaction with care among older persons can be conceived as a function of process (how care is performed) and the older person. Inspir...

background: using thinking-based scientific methods such as paper-based and electronic nursing processes in nursing education can lead to education of skilled and efficient experts that can affect students’ satisfaction in addition to their quality of care. the present study aimed to compare the effects of recording and implementing the nursing process based on two methods (paper-based and elec...

this research aims to explain the key criteria of the process of place-identity formation in new urban development. based on the theories, views, and researches that are identified and cited in the framework of the mentioned purpose, eight key criteria are important and considered. these criteria are included “familiarity”, “environmental legibility and distinctiveness”, “satisfaction”, “enviro...

This study aims to determine and analyze the description of characteristics taxpayers, taxpayer satisfaction levels, performance levels importance service quality attributes, direct indirect effects efforts improve tax services in West Tanjung Jabung Regency. The research method used this is explantory. survey, while approach quantitative. In analyzing data descriptive statistical techniques th...

The importance of value co-creation processes to firms’ competitive strategy is widely recognized, both in practice and in academia. Therefore, it becomes essential to identify which variables drive consumers to collaborate with companies. A primary influence on this consumer decision relates to the search for greater satisfaction. This article proposes a theoretical model that relates the proc...

The purpose of this study was to determine the effect motor vehicle tax services on taxpayer satisfaction at Bengkulu City SAMSAT office. This type research is descriptive qualitative research, with data collection techniques used are observation and questionnaires. analysis technique quantitative method.The results showed that from simple linear regression (Y) = 4.838 + 0.921X. constant value ...