The ability to apply state-of-the-art Internet of Things (IoT) technology to extract customer insights through analytics by shaping the information into consumables for other connected systems is creating a lot of opportunities for banking and financial services. This paper presents an architecture based on Internet of Things for banking and finance sector by managing, mobile, household devices...

11This paper investigates the predicators of retail banking customers’ attitude towards the adoption of Internet banking services in South Africa. This study extended the Technology Acceptance Model (TAM) by including trust, subjective norm and demographic variables, and presents an empirical validation in South Africa. The results suggest that perceived usefulness, perceived ease of use and tr...

The importance of internet banking in developing countries cannot be overemphasized as the cost of information and communication technologies are becoming cheaper while the problem of digital divide in these nations continue to be resolved. The Central banks of several developing nations have encouraged their financial institutions to incorporate electronic banking services to broaden their del...

In this paper we examine the issues involved for constructing a bank output price index for India. As well know, traditionally, the major part of banks’ revenue comes from their activities in relation to financial intermediation, though in recent years, banks are increasingly tending to provide many direct services. Thus, an ideal price index for banking services would cover prices of both dire...

The importance of service delivery technology and online service adoption and usage in the banking industry has received an increased discussion in the literature in recent years. Owing to the fact that Strong online banking services are important drivers for bank performance and customer service delivery; several studies have been carried out on online banking service adoption or acceptance wh...

m-Banking technology has become one of the most familiar banking features throughout the world. Nowadays millions of inhabitants of Bangladesh are within a network through mobile network coverage. But in the commercial sectors like banking, m-Commerce technology has not been adopted broadly yet. In context of Bangladesh where almost 95% of geographical areas including Chittagong Hill tract regi...

Internet banking offers major advantages for both banks and their customers. However, not all people have equal access or skills to use such services. As banks are interested in migrating customers online, they need to reveal the conditions of internet banking services acceptance and use. The main objective of this study is to understand the factors influencing internet banking adoption taking ...

The internet and other electronic media have had a positive impact on the lives of individuals and businesses all over the world. This study investigated the extent of the adoption and usage of the mobile phone banking services among banking customers in Nigeria and the associated problems. Mobile phones are now ubiquitous and a standard aspect of daily life for a large percentage of the world ...