Technology plays an important role in banking sector. Banking is one of the largest financial institutions constantly explores the opportunity of technology enabled services to provide better customer experience and convenience. Mobile phone is a common technology device that became part of every individual in the information era. Mobile Banking is an emerging alternate channel for providing ba...

Financial system of B&H is “bank dominated”, which means that banks (credit institution) is dominated financial institutions in the financial system. Banks have major role in financial intermediation process between deficit and surplus money unites. Having on mind specific features of financial systems in Bosnia and Herzegovina it’s important to analyses characteristics each segment of fi...

Combating with immense competition now a day‟s banks are focusing upon customer satisfaction rather than merely rendering their services in the Indian banking industry. Due to the tough competition in banking sector, paradigm changes are seen in this sector. Various innovations are witnessed in this field, because banking sector is adopting innovative ways to improve their services & to win the...

implementation of monetary policies and adjustments in liquidity are the most important tools of the central bank of iran used in structural reforms in the banking industry. this policy influences the efficiency of the monetary policy through its impact on bank credit channels. in this study we used dynamic stochastic general equilibrium models as one of the most innovative approaches to moneta...

due to the increasing importance of internet banking and the critical actions taken by banks in order to offer internet banking services in iran and also according to the increasing number of customers using internet banking services, it is essential for bank marketers to understand internet banking customers better. only through this comprehension the marketers are able to develop strategies a...

The goal of the study is to analyze factors of website quality that could influence e-banking customer satisfaction in the Chinese commercial banking industry. Moreover, the paper also tries to explain the relationship between website quality and customer satisfaction, and to find some major variables for keeping high level e-banking customer satisfaction. The data demonstrated that website qua...

The importance of restructuring and privatizing the financial sector has received renewed attention in the ongoing effort of revitalizing developing economies A growing research literature has underscored the importance of banking and the financial sector to economic growth. Several studies found positive relationship between financial sector development and levels of income and growth [Levine,...

The structure of the monetary, banking, and financial institutions of the United States is currently a topic of unusual excitement and controversy. Divers reforms have been proposed, some in legislative form. No consensus has been reached, and at present there appears to be a political stalemate. Meanwhile, the structure is changing in a piecemeal and anarchic fashion, as a result of technologi...

credit risk is defined as a situation in which the liability itself and its interests are not paid back based on the terms determined in contract. in fact, it is considered as the most important risk each bank has to encounter, among the ones present in banking operations, which is actually because of bank's later life being dependent on it. therefore, carefully taken into account, the fac...