We model a homogeneous product environment where identical e-retailers endogenously engage in both brand advertising (to create loyal customers) and price advertising (to attract “shoppers”). Our analysis allows for “cross-channel”e¤ects; indeed, we show that price advertising is a substitute for brand advertising. In contrast to models where loyalty is exogenous, these cross-channel e¤ects lea...

Acknowledgements This paper has benefited significantly from the comments and suggestions of Price Fishback. Also appreciated are the comments and suggestions of the participants of the

A study of individual differences in the fluency disruptions of speakers of two different accents, Standard Southern British English (SSBE) and York English is presented. Distributions of rates of occurrence per 100 syllables are examined for filled and silent pauses, repetitions, prolongations and (self-)interruptions, and subcategories of these. Patterns of occurrence of disfluency features s...

We consider a two stage model to study the impact of different selling mechanisms of an opaque reseller on competing travel service providers, who face both leisure and business customers. While leisure travelers learn of their need to travel in the first stage, business travelers learn of this need in the second stage. Business travelers have a higher willingness to pay than leisure travelers,...

Contemporary thinking on organizational capability has been profoundly influenced by the resourcebased view of the firm (Barney, 1991; Eisenhardt & Schoovenhover, 1996; Peppard & Ward, 2004). The proponents of this view argue that firms possess costly-to-imitate capabilities (i.e., unique configurations of resources) that are regarded as the fundamental drivers of superior performance (Bharadwa...

We investigate how co-existence of two types of customers, price-takers and bargainers, influences the pricing decisions in a supply chain. We consider a stylized supply chain which includes one manufacturer and one retailer, and we characterize the optimal prices of the retailer and the manufacturer. We further discuss the effects of the fraction of the bargainers in the customer population an...

Oyserman, Coon, and Kemmelmeier's (2002) meta-analysis suggested problems in the measurement of individualism and collectivism. Studies using Hofstede's individualism scores show little convergent validity with more recent measures of individualism and collectivism. We propose that the lack of convergent validity is due to national differences in response styles. Whereas Hofstede statistically ...

This paper examines the construction of a price index based on an estimated-demand system. In principle the method examined can produce a price index that takes account of the introduction of new products and quality changes in existing products. However, I isolate two key assumptions that have to be made in order to interpret the demand estimates into welfare measures. Using estimates of a bra...