This paper presents a model to measure the knowledge and sustainable competitive advantages generated by logistic operators, within the Efficient Consumer Response (ECR) framework. We present a definition of ECR practices, propose a model to measure the effects of these practices on final firm’s results and develop a validation of the methodology, meeting the demands of related companies and lo...

Attention to processes has increased, as thousands of organizations have adopted processfocused practices, including TQM and ISO 9000. Proponents of such programs stress the promise of improved efficiency and profitability. But research has not consistently borne out these prospects. Moreover, the expectation of universal benefits is not consistent with research highlighting the important role ...

The reported study was conducted to compare and contrast current manufacturing practices between two countries, Australia and Malaysia, and identify the practices that significantly influence their manufacturing performances. The results are based on data collected from surveys using a standard questionnaire in both countries. Evidence indicates that product quality and reliability is the main ...

In any firms, human resource (HR) practices are the direct investments on employees’ human capital through which firms achieve competitive advantage and employees enhance their human capital. Recognizing the structure of HR practices comprised of distinct patterns would maximize the chances to understand the firms’ ways of developing core competencies. This paper analyzes 472 employees’ respons...

Reading groups can be spaces of resistance, both from the competitive performances of some classroom seminars and from the calculative fields of neoliberalizing departments and universities. As graduate students, we offer this intervention as a consideration of the bodily politics of academic reproductions. In discussing the embodiment of textual practices in seminar and in reading groups, we p...

Reacting to increasingly stringent government regulations and rising consumer demands for more sustainable products, and also to create competitive advantages, many companies have begun implementing sustainability practices in their strategy and everyday m are done in the area of environment friendly supply chain practices adopted by large corporate houses across the globe. Due to their enormou...

Supply chains (SC) in an attempt to be more competitive, are adopting new management paradigm. Among these paradigms there are four that deserve particular mention because of their importance to better SC performance: lean, agile, resilient and green. The main objective of this paper is to propose a conceptual model for a lean, agile, resilience and green SC, with the purpose of improving their...

Considerable controversy and debate surrounds the practice of slotting allowances, or fees, paid by manufacturers for obtaining the patronage of retailers. To date, regulators have yet to agree on public policy toward these practices: at least one federal antitrust agency suggests that slotting fees may be competitive, another has conducted investigations into these practices, and still another...

With the forecasted expansion of electronic marketplaces and the Internet, opportunities for businesses will abound. However, the greatest challenge facing them lies in their ability to sustain their profitability as the competition among them draws keener. To help distinguish themselves, and gain or maintain their competitive advantage, many businesses have turned to customer relationship mana...