Insurance companies are among the service organizations, which maintain close relationships with their clients by providing insurance services. Clients are the most important resource for service companies. And profitability of insurance companies undoubtedly hinges on clear analysis of client satisfaction and improved productivity of service providers. An important factor of client satisfactio...

Discrete-event systems with only synchronisation and no concurrency, also known as timed event graphs or (max,+)-linear systems, have been studied by several authors. The synchronisation constraints that arise in these discrete-event systems are hard, i.e., they cannot be broken under any circumstance. In this paper we consider a more extended class of discrete-event systems with both hard and ...

ion of Continuous System to Discrete Event System Using Neural Network Sung Hoon Jung* and Tag Gon Kim, *School of Information and Computer Engineering, Hansung Univ., Seoul, Korea tDepartment of Electrical Engineering, KAIST, Taejon 305-701, Korea ABSTRACT A hybrid system consists of continuous systems and discrete event systems, which interact with each other. In such configuration, a continu...

Cyber-physical systems are characterized by the intrinsic combination of software and physical components that usually include (wired wireless) communication devices, sensors, actuators, control processing units. Some wireless devices communicate over insecure channels, rendering cyber-physical at risk malicious attacks might lead to catastrophic damage. This paper touches upon problem sensor d...