This paper describes a system for the adaptive filtering of electronic mail. The goal is to detect important messages which are flagged for the user to read in priority. The system uses the Latent Semantic Indexing (LSI) technique to extract “semantic concepts” from a set of sample messages. Adaptation takes place by adding new messages with their evaluation by the user, and eventually modifyin...

In today’s Internet era, electronic mail is replacing telephony and postal mail as the primary means of communication for hundreds of millions of individuals. Free email services, such as Microsoft’s Hotmail and Yahoo’s Yahoo! Mail, each have tens of millions of subscribers. However, these and other current e-mail systems unfortunately are not capable of handling the scale of Internet e-mail us...

In recent years the volume of junk email (spam, virus etc.) has increased dramatically. These unwanted messages clutter up users’ mailboxes, consume server resources, and cause delays to the delivery of mail. This paper presents an approach that ensures that non-junk mail is delivered without excessive delay, at the expense of delaying junk mail. Using data from two Internet-facing mail servers...

In today’s world, e-mail has become one of the most important means of communication in business and private lives due to its efficiency. However, the problems start as soon as mail volumes go beyond the scope of human information processing capabilities. Firstly, time does not allow for leaving certain messages unanswered for a long time, and in certain cases, for reading all messages. Secondl...

Please do not adjust margins a. Department of Physics, Kirori Mal College, University of Delhi, Delhi-110007, India. b. Advanced Technology Institute, University of Surrey, Guildford, GU2 7XH, United Kingdom. c. Department of Electrical and Electronic Engineering, University of Surrey, Guildford, GU2 7XH, United Kingdom. d. Polymorphic Carbon Thin Films Group, Physics of Energy Harvesting Divis...

The majority of Web email is known to be generated by machines even when one excludes spam. Many machine-generated email messages such as invoices or travel itineraries are critical to users. Recent research studies establish that causality relations between certain types of machine-generated email messages exist and can be mined. These relations exhibit a link between a given message to a past...

Electronic mailing systems (e-mail) are an important means to disseminate information within electronic networks. However, in large business communities including the hectic environment of hospitals it may be difficult to induce account holders to read the e-mail. In two mailings disseminated in a large university hospital we evaluated the impact of e-mail layout (three e-mail text versions, tw...

E-mail is one of the most popular and widely used form of electronic communication used today. The patterns in the social interactions or contacts between people by email can be analysed using social network analysis and user behaviour analysis. In this paper we provide a review of the work related to the areas of dynamic modelling and link prediction of social networks, and anomaly detection f...

OBJECTIVE E-mail use in the clinical setting has been slow to diffuse for several reasons, including providers' concerns about patients' inappropriate and inefficient use of the technology. This study examined the content of a random sample of patient-physician e-mail messages to determine the validity of those concerns. DESIGN A qualitative analysis of patient-physician e-mail messages was p...

We present Magnet Mail (MM), a visualization system to retrieve information from email archives via a zoomable interface. MM allows users to infer relationships among their email documents based on searching keywords. The prototype interacts with a mass-market email system and uses a magnet metaphor to simulate user interaction with emails. The graphical implementation relies mostly on the Picc...