To characterize safety culture in emergency medical services (EMS), the authors modified a validated safety culture instrument, the Safety Attitudes Questionnaire (SAQ). The pilot instrument was administered to 3 EMS agencies in a large metropolitan area. The authors characterized safety culture across 6 domains: safety climate, teamwork climate, perceptions of management, job satisfaction, wor...

This article discusses different modelling approaches considered to address problems related to ambulances' location and relocation as well as dispatching decisions arising in Emergency Medical Services (EMS) management. Over the past 10 years, a considerable amount of research has been devoted to this field and specifically, to the development of strategies that more explicitly take into accou...

Although Emergency Medical Services (EMS) is a crucial part of the health care system, there is relatively little research on the quality of those services. EMS agencies often measure their performance using criteria such as response time or total prehospital time. But larger scale studies that cross counties and providers are rare. This Issue Brief summarizes two studies that use comprehensive...