The “visionary leader” narrative and Performance Mindset that predominate in theories and practices of change leadership are no longer effective in an environment of multi-dimensional diversity marked by volatility, uncertainty, complexity, and ambiguity. Developments over the past thirty years in organization development theory and practice, which have led to what we call Dialogic Organization...

The feedback analytics of online software including Articulate and Bristol Online Surveys can be used to facilitate dialogic learning in a community of practice such as Pharmacy and, thereby, promote reflective learning by the creation of formative calibrated feedback loops. Based on work with medical, dental, nursing, osteopathic, and social work students, trainees, and registrants, the paper ...

The linguistic-communicative paradigm offers some interesting perspectives in a context where the perception of patient needs is considered a critical step in high-quality care. This study describes healthcare organizations as linguistic communities based on the conceptual framework of Habermas' communicative action theory. Four communicative models are present in healthcare settings: objectify...

Emerging within Systemic Linguistics, Appraisal/Evaluation is a framework for analyzing the language of evaluation, providing techniques for the systematic analysis of evaluation and stance as they operate in whole texts and in groupings of texts. There are three systems in the Appraisal framework: Attitude, Engagement, and Graduation. This study sets out to analyze the use of the system of Eng...