In the global economy, knowledge has become a key asset in organizations; thus, Knowledge Management (KM) has emerged as a major issue that managers must deal with. However, implementing KM is becoming more complicated. Practitioners must assess complex and confusing situations, initiate KM, identify the causal relationships between problems, make appropriate decisions, and guarantee that the r...

This study intends to expand a set of proper performance evaluation indices which embraces strategies for sustaining top performance using SWOT analysis inside a balanced scorecard (BSC) outline for the large commercial bank branches in IRAN by operating a fuzzy Data Envelopment Analysis (FDEA). Through literature reviews and the banks’ experts and managers opinions and who have real practical ...

This study proposes a two-stage MCDM model that combines Delphi and decision-making trial evaluation laboratory methods based on spherical fuzzy sets (SF-Delphi SF-DEMATEL) to analyze the motivation demotivation factors affecting employee satisfaction in Vietnamese logistics service industry. In first stage, SF-Delphi approach is used gather expert opinions develop consensus significance of cri...

Knowledge management (KM) adoption in the supply chain network needs a good investment as well as few changes in the culture of the entire SC. Knowledge management is the process of creating, distributing and transferring information. The goal of this study is to Rank KM criteria in supply chain network in Iran which is important for firms these days. Criterion used in this paper were extracted...

Reverse logistics (RL) has been proven to have a positive effect on addressing the issue of effectively utilizing resources. India population over one billion people with most it dominated by youth. Developing RL strategies and exposing students will encourage them find ways manage limited resources available in our country. This study is focused identifying challenges implementation education ...

In this study, we aimed to identify the influencing factors that drive highway construction companies adopt smart technologies. Using expert interviews and scoring, collected interview data from 25 experts in field proposed TOSE framework based on TOE framework, identifying four dimensions fourteen factors. We analyzed results using Fuzzy DEMATEL-ISM method, then summarized findings according e...