An education quality assurance system is intended to enhance and establish a culture in schools; however, some elementary schools Indonesia still struggle with its implementation. Hence, this research aimed suggest action steps as an option the implementation of schools. This employed design investigate issue identify alternative solutions. The data were collected using survey semi-structured i...

Total Quality Management (TQM) refers to management methods used to enhance quality and productivity in business organizations. Total Quality Management (TQM) has become a frequently used term in discussions concerning quality. Total Quality management has brought rise in demands on the organizations policy and the customers have gained more importance in the organizations focus. TQM is conside...

BACKGROUND A better understanding of factors influencing quality of medical service can pinpoint better strategies for quality assurance in medical services. This study aimed to identify factors affecting the quality of medical services provided by Iranian physicians. METHODS Exploratory in-depth individual interviews were conducted with sixty-four physicians working in various medical instit...