background: healthcare authorities, in all around the world, are faced with resources limitations and limitless needs of citizens. therefore, optimal resources allocation, particularly in the health sector and emergency system, seems to be of great importance. the present study aimed to determine the optimality rate of patients' distribution to hospitals by emergency stations based on the trans...

BACKGROUND The main purpose of this study was to identify factors that influence healthcare quality in the Iranian context. METHODS Exploratory in-depth individual and focus group interviews were conducted with 222 healthcare stakeholders including healthcare providers, managers, policy-makers, and payers to identify factors affecting the quality of healthcare services provided in Iranian hea...

The term churning is defined by a multifaceted approach and quite complex concept that has been gaining relevance in the field of human resources, due to problematic loss investment, originating from voluntary exits worker-associated costs. This phenomenon direct result rising competitive job market, causing employees leave organizations carry with them all knowledge experience acquired startin...

Abstract The COVID-19 pandemic has confronted health systems with extraordinary changes in demand for services, which magnified underlying disparities the workforce. Initial workforce capacities were critical, as only have two options to increase level: increasing capacity among existing or mobilising/recruiting additional personnel. Workforce became a limiting factor an effective response, par...