This paper explores the effects of emotions embedded in a seller review on its perceived helpfulness to readers. Drawing on frameworks in literature on emotion and cognitive processing, we propose that over and above a well-known negativity bias, the impact of discrete emotions in a review will vary, and that one source of this variance is reader perceptions of reviewers’ cognitive effort. We f...

Wireless phone services acceptance may be fundamentally different from traditional systems acceptance or online purchase adoption, partly because it includes acceptance of both technology products and services, and partly because the characteristics of wireless service providers also have roles to play. To understand these differences we study antecedents to Technology Acceptance Model’s (TAM) ...

We examined the influence of accountability on the consistency of peer ratings and quality of peer feedback by comparing three conditions: only rating accountability, only feedback accountability, or both rating and feedback accountability. From a large undergraduate course, 287 students’ peer ratings and peer feedback were coded for rating consistency, comment helpfulness, amount of feedback, ...

Despite the promises of e-textbooks, the wide-spread adoption by college students has yet to materialize. The customization of e-textbook support will facilitate the process, but it requires a better understanding of the differences among individual users in their adoption of e-textbooks. The main focus of this study is to examine the role of technology savvy in terms of ITrelated experiences, ...

More than 90% of wage earners in the United States can receive pension options benefits after retirement. It is especially important to manage funds reasonably and choose right investment We use capital asset pricing model (CAPM) Fama-French three-factor establish non-pension portfolios measure return risk changes portfolio investments under different investments. The experimental results show ...

Interpersonal synchrony increases cooperation among adults, children, and infants. We tested whether increased infant helpfulness transfers to individuals uninvolved in the movement, but shown to be affiliates of a synchronously moving partner. Initially, 14-month-old infants (N = 48) watched a live skit by Experimenters 1 and 2 that either demonstrated affiliation or individuality. Infants in ...

With the help of Web-2.0, the Internet offers a vast amount of reviews on many topics and in different domains. This has led to an explosive growth of product reviews and customer feedback, which presents the problem of how to handle the abundant volume of data. It is an expensive and time-consuming task to analyze this huge content of opinions. Therefore, the need for automated sentiment analy...

OBJECTIVE To evaluate the safety and feasibility of cognitive-behavioral therapy (CBT) for depression in physically ill adolescents. METHOD In an open trial, 11 adolescents (12-17 years) with inflammatory bowel disease and either major or minor depression underwent 12 sessions of a manual-based CBT enhanced by social skills, physical illness narrative, and family psychoeducation components. S...