OBJECTIVES To examine patient satisfaction with and recommendation of a hospital, with a special focus on the correlation of these measures to patient ratings of interpersonal and technical performance of the hospital. DESIGN Telephone survey of patients with four specific conditions after their discharge from hospitals. SETTING Accredited district teaching hospitals and above, nationwide i...

Current interpersonal models suggest that social anxiety disorder (SAD) is characterized by interpersonal difficulties. Individuals with SAD and fear of showing bodily symptoms also suffer from interpersonal problems, such as not being open and avoidance of expressing insecurity. Training in social skills could, therefore, be an effective approach.We examined the overall anddifferential effects...

Learning technologies are currently being used in many business schools as media for transforming and innovating management education. The purpose of this paper is to design a conceptual framework for matching learning outputs with appropriate learning technologies. Four learning outputs are identified – knowledge, interpersonal skills, virtues and capabilities– and six categories of learning t...

BACKGROUND AND OBJECTIVES Medical students' interpersonal and communication skills are a fundamental dimension of their clinical competence and will be measured on the anticipated US Medical Licensure Examination (USMLE) standardized patient (SP) exam. We compared students' performance on measures of SP satisfaction on a third-year family medicine Objective Structured Clinical Examination (OSCE...

PURPOSE The benefits of community-based medical education for both students and teachers are becoming increasingly clear. However, there is paucity of information about the importance of incorporating students' thoughts in the community-based education curriculum and the impact it has on their intentions to work in rural communities. The purpose of this study was to assess the teaching and lear...

background and purpose: teaching is a mutual and cooperative process in which the learner and teacher both get affected, thus its effectiveness should be studied from the viewpoint of students and teachers so that by approximating the viewpoints, more effectiveness can be achieved in education, therefore we aimed to study the characteristics of effective teaching from the viewpoint of students ...

The contemporary concept of emotional intelligence (EI) as a critical set of management skills is traced through time to its current application for health care administration. EI is defined as proficiencies in intrapersonal and interpersonal skills in the areas of self-awareness, self-regulation, self-motivation, social awareness, and social skills. The contributions of EI to effective managem...

the paper presents some considerations about the leaders’ management skills and professional abilities needed into a SME. The paper also presents considerations regarding personnel motivation, interpersonal relationships, organizational climate and leadership style.

BACKGROUND Communication skills are an important component of the neurosurgery residency training program. We developed a simulation-based training module for neurosurgery residents in which medical, communication and ethical dilemmas are presented by role-playing actors. OBJECTIVES To assess the first national simulation-based communication skills training for neurosurgical residents. METH...