This research reports on Australian industry characteristics and trends of logistics activities performed through outsourced partners, based on survey research of Australian Shippers and Logistics Service Providers (LSPs). This paper reports on the main findings in terms of customer satisfaction with, and future scope and use of, logistics services provided. Both shippers and logistics service ...

This paper addresses the challenge of measuring alignment. Two different approaches are developed: one based on seven dimensions of strategic orientation; and one based on eight dimensions of market orientation. A formula is developed for the calculation of alignment. The formula is applied to a survey of 175 large New Zealand companies. Analyses of the results suggest overall similarity betwee...

Strategic alignment is sometimes used to provide the conceptual underpinnings of causal analyses of business performance, yet our understanding of the notion suffers, in large measure, from imprecise and unusable definitions that rely on vague geometric metaphors. This paper builds on and improves a conceptual framework for strategic alignment (Wang and Ghose, 2006). It applies the framework to...

The alignment of Business and IT is still an important concern of IT managers. Alignment, as most others organization challenges, is essentially promoted by people. So, adequate people ́s incentives should be accordingly designed with that purpose in mind. A framework that enhances alignment through an incentive policy is proposed, relating incentive initiatives with alignment criteria. Framewor...