Purpose – The purpose of this paper is to develop and evaluate a concise framework to examine how global software companies with successful knowledge management (KM) programs create KM-enabled value. Design/methodology/approach – The framework was evaluated at three global software companies with successful KM programs. Data were generated based on 20 interviews with various individuals involve...

This chapter studies how venture capitalists invest in open source-based companies. Evaluation and valuation of knowledge-intensive companies is a challenge to investors, and while many methods exist for evaluating traditional knowledge-intensive companies, the rise of open source companies with new hard-to-measure value propositions such as developer communities brings new complexity to deal-m...

Organizational knowledge creation theory explains the process of making available and amplifying knowledge created by individuals as well as crystallizing and connecting it to an organization’s knowledge system. What individuals get to know in their (working) lives benefits their colleagues and, eventually, the wider organization. In this article, we briefly review central elements in organizat...

The construction industry generates a vast amount of information and knowledge that may need to be organized more efficiently to facilitate dissemination and utilization by the communities of practitioners. The objective of this paper is to explore the state and extent of information management and knowledge management in the Malaysian construction industry. This research was carried out by fie...

In recent years, many companies have strived to enhance their customer-relating capability with knowledge management instruments. A survey conducted by the authors, however, indicates that successful implementations of such initiatives are still comparatively rare. In this paper we present a cross-case analysis of three companies that we identified as ‘‘good practices’’ in rejuvenating customer...

On the increase of uncertainty and in the absence of coordination it is getting more and more complicated for companies to work successfully. In this concern Knowledge Management is of great interest as effective solution to the problem of effective adaptation of research companies to constantly changing environment, where new knowledge development and training are key factors of success. It is...

KBS Development Knowledge Acquisition Business Knowledge Software Knowledge

Current cultural, social, and economic trends challenge traditional concepts of learning and lifelong learning. This paper draws on the twofold nature of learning in a knowledge society and explores options for technological support. The concept of Second-Order Learning Objects is introduced as a potential means to foster generative learning. Generative learning goes beyond that what is already...