Knowledge Management (KM) is gaining attention and acceptance by organizations in search for competitive advantage. KM facilitates opportunistic application of fragmented knowledge through system integration. Being a new discipline, KM has been associated with innovation, competitiveness, and business performance. General interest pertaining to KM and its link to innovation exists, however, the...

In the prior studies, researchers believe that the fit between KM processes and task characteristics, or the fit between KM processes and KMS capabilities may improve KM performance. Yet little is known about how the fit among task characteristic, KM processes, and KMS capabilities impacts KM performance. This study proposes an extended model by integrating above two different research streams ...

This study proposed a KM-oriented BPR model to assist managers to implement the knowledge management in the construction firms. Two philosophies, namely the (1) Business Process Reengineering (BPR) and the (2) Knowledge Management (KM), were combined in the addressed KM-oriented BPR model to ensure the KM operations can be merged with the business processes. That is, by using the proposed model...

Purpose – This paper integrates the knowledge management and marketing literatures to examine the relationships between knowledge management (KM) practices during a service exchange and customers’ satisfaction and behavioral intentions. Design/methodology/approach Data were collected in an experimental setting using video scenarios; hypotheses were tested using MANOVA and ANCOVA. Findings Resul...

Purpose The purpose of this study is to assess the application of knowledge management (KM) models in managing and integrating indigenous and exogenous knowledge for improved farming activities in Tanzania, by examining the management of indigenous knowledge (IK), access and use of exogenous knowledge, the relevancy of policies, legal framework, information and communication technologies (ICTs)...

Multi-agent system based knowledge Management system construction organization environment (MASK-CO) is a set of agents, software and technology designed to focus and enhance the communication, deliberations, and decisionmaking of groups. MASK-CO is successful in improving the efficiency, reliability and quality of the group decision-making process. Knowledge management (KM) has received consid...

The purpose of this paper is to explore the field of Risk Management (RM) in relation with Knowledge Management (KM). It attempts to present a conceptual framework, called Knowledge-Based Risk Management (KBRM) that employs KM processes to improve its effectiveness and increase the probability of success in innovative Information Technology (IT) projects. It addresses initiatives towards employ...

In service base companies, knowledge is a central intangible asset; knowledge management deals with the creation, use, reuse, dissemination of Knowledge. Knowledge Management (KM) became a discipline during the 80’s, and the growing role of information technologies enabled the development of efficient KM tools using databases and collaborative software. As an interdisciplinary discipline, KM re...

Managing knowledge in multinational companies (MNCs) has been of critical importance not only because of the need to overcome the ever-present competition in globalised market, but also due to the need to tap local knowledge and diffuse global knowledge. Global presence for MNCs means an opportunity to learn from local markets, exploit worldwide experiences, and induce innovation. It is only th...

Knowledge Management (KM) is the latest managerial buzzword for improving the work processes and creating value for a firm’s operations and development. Firms are showing tremendous interest in implementing KM processes and technologies, and are even beginning to adopt knowledge management as part of their overall business strategy. Thus, the major competitive advantage for a firm lies in the f...