This study aims to maintain good relations with consumers so that do not turn other competitors. The method used is the prototype method, which uses an approach create a program quickly, gradually, making information system better and easier. By using Customer Relationship Management (CRM) it can be useful for sales they have others.

The economic impact of a public emergency, such as the COVID-19 pandemic, is often reduced by micro and small businesses (MSEs) undertaking sustainability-oriented innovation for emergencies (SOIPE), which includes production service innovation, information marketing labor innovation. originality this study lies in its prediction evaluation COVID-19′s challenges SOIPE’s requirements to have kee...

Micro, Small and Medium Enterprises (MSMEs) are the foundation for advancing nation’s economy. According to mapping of MSMEs actors in Indonesia, 64.5% total were micro-scaled enterprises managed by women. Expanding women’s businesses positively impacts economic recovery; therefore, empowerment must be appropriately implemented. This study aimed obtain empirical data regarding fashion sector Ba...

With several years of development, micro-blog has become a very popular social networking platform since it came to our eyes. Nowadays, many enterprises and organizations have registered official micro-blogs to expand marketing activities since they realized the importance of micro-blogging word of mouth. However, the micro-blogging influence of different official micro-blogs varies, which has ...

Today, small and medium enterprises are considered as one of the main components of economic development for various reasons. To name a few, job creation, resource efficiency, the ability to enhance local technology, the ability to meet new needs, quick decision-making, and training successful managers will all lead to the growth and economic development of countries. Despite these benefits, sm...