`The purpose of this study was to explore the experiences a bilingual Indonesian tour guide in guiding foreigners coming Malang, Indonesia. More specifically, intended challenges and strategies learning applying two languages. Narrative inquiry is employed examine participant’s before after practicing This used qualitative research design which data described form description. The instrument op...

BACKGROUND High profile accounts of failures in patient care reflect an urgent need for transformational development in healthcare. Appreciative Inquiry is promoted as an approach to exploring and bringing about change in social systems. Appreciative Inquiry has been used extensively in North American business since the late 1980s. The application of Appreciative Inquiry may have merit in the c...