establishing of total quality management in any organization including emergency medical services need to an appropriate tool to help developing, implementing and evaluating of quality programs. the objective of this study was to develop a valid and reliable tool for self assessing enabler criteria of iran ems centers according to european foundation for quality management (efqm) model.the stud...

Purpose – The idea that knowledge management can be a potential source of competitive advantage has gained strength in the last few years. However, a number of business actions are needed to generate an appropriate environment and infrastructure for knowledge creation, transfer and application. Among these actions there stands out the design of an organizational structure, the link of which wit...

Quality customer service is considered one of the factors to drive success organization. Many organizations used give a high level attention aspects achieve organizational excellence as this strive be in core strategies for most organizations. Part these strives was measure implementation organization and plan improve it enhance organization’s capabilities improving its performance.

Purpose: Integrated management system (IMS) assumes a crucial part in the administration of hierarchical issues and that connect with work whether formal or casual. Theoretical Framework: The way IMS consolidates different frameworks all alone guarantee positive result creates it brilliant framework can ensure authoritative greatness. Despite fact is situation, contention has been how much migh...

The current shortfall in effectiveness within conservation biology is illustrated by increasing interest in “evidence-based conservation,” whose proponents have identified the need to benchmark conservation initiatives against actions that lead to proven positive effects. The effectiveness of conservation policies, approaches, and evaluation is under increasing scrutiny, and in these areas mode...

The current shortfall in effectiveness within conservation biology is illustrated by increasing interest in "evidence-based conservation," whose proponents have identified the need to benchmark conservation initiatives against actions that lead to proven positive effects. The effectiveness of conservation policies, approaches, and evaluation is under increasing scrutiny, and in these areas mode...

Leadership is one of the most important areas of discussion in providing direction and guidance to organizations. This is where leaders are said to give life to the organization and their decisions, strategies and methods spell success or failure for the entire system. Among the tools suited to the investigation of leaders’ behavior and decisions is the System Dynamics methodology, in which it ...