There is a growing awareness in enterprises about the need for adequate Knowledge Management (KM) in the organisation as a key factor to sustainable competitive success of enterprises. As working patterns are rapidly changing and more flexible organisational structures are emerging, the individual “knowledge workers” have to keep track of information and knowledge in a fast evolving world chara...

In the research project EPOS1 we build a pro-active, contextsensitive support system to aid the user with his knowledge work, which is mostly about searching, reading, creating, and archiving of documents. In order to avoid distracting the user, the context gathering is realized by installable user observation plugins for standard applications such as Mozilla Firefox and Thunderbird. The main p...

The concept embodying agent-mediated personal knowledge management (PKM) manifests a bottom-up process of organisational knowledge management (OKM) in achieving collective goals. Exploiting this concept from the perspective of crossing organisational boundaries and into the realm of social network, the concept of social intelligence is proposed. Social intelligence has been defined in many aspe...

The article presents Personal Knowledge Management (PKM) as an overdue individualized as well as a collaborative approach for knowledge workers. Designing a PKM-supporting system, however, resembles a so-called “wicked” problem (ill-defined; incomplete, contradictory, changing requirements, complex interdependencies) where the information needed to understand the challenges depends on upon one’...

We present an implementation of a multi-agent system that aims at solving the problem of tacit knowledge transfer by means of experiences sharing. In particular, we consider experiences of use of pieces of information. Each agent incorporates a system for implicit culture support (SICS) whose goal is to realize the acceptance of the suggested information. The SICS permits a transparent (implici...

The great majority of the Knowledge Management (KM) and search tools on the market are server-based enterprise systems. As such, they are often designed top-down, centralised, inflexible and slow to respond to change. There has been numerous articles published on the role of IT and KM systems in organisations but there is a lack of research into KM tools for individuals and server-less KM tools...

Knowledge Management (KM) is governed by an ill-structured mishmash of complementing as well as conflicting interdisciplinary methodologies and based on physical and social technologies, which too often struggle to achieve their stakeholders’ objectives due to diverse scholarly contributions, repetitive polemic discourses, and misguided organizational KM system generations. A novel Personal Kno...

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Best practice organisations have realised that people and their knowledge remain their greatest assets and will continue to be the largest contributory factor in obtaining future competitive advantage. Knowledge fundamentally derived from people in the absence of their understanding, personal context and application remains largely as obscure information. Current personal knowledge management (...