We study the pricing and capacity allocation problem of a service provider who serves two distinct customer classes. Customers within each class are inherently heterogeneous in their willingness to pay for service, but their utilities are also affected by the presence of other customers in the system. Specifically, customer utilities depend on how many customers are in the system at the time of...

In this work we study the relationship between a WLAN owner acting as a wireless access provider and a paying client. We model the interaction as a dynamic game in which the players have asymmetric information – the client knows more about her utility function than the access provider knows. We find that if a client has what we call a web browser utility function, it is a Nash equilibrium for t...

Far less is known about predictors of quality for family child care homes than for child care centers. The current study of 120 randomly-selected family child care providers in four Midwestern states examined distal, state policy-level variables (family child care regulations and the concentration of children cared for who received public child care subsidies, referred to as subsidy density), a...

Abstract With louder demands in public discourse for action on adaptation to climate change, efforts improve the provision and use of information services (CIS) are also gaining prominence. Drawing literature about uptake CIS risk assessment adaptation, plus our own practical experiences, this Essay examines modes user-provider interaction CIS. By employing a customer-tailor analogy, three over...