the purpose of this research is to explore the relationship between after sales service quality and customer satisfaction in informatics services corporation. based on available literature review and guidance of professors and expert people, after sales service elements were identified, which are contact, responsiveness, personnel efficiency, system/product efficiency, system availability, cust...

ACCESSIBILITY AS A DETERMINANT OF RETAIL SALES by ROBERT BREUER Submitted to the Department of City and Regional Planning on May 18,.1962, in partial fulfillment of' the requirements for the degree of Master of City Planning. The relationship between accessibility and the spatial distribution of urban activities and their interactions has received widespread interest from urban planners, but fe...

Operations research (OR) is concerned with scientifically deciding how to best design and operate people–machine systems, usually under conditions requiring the allocation of scarce resources. This publication, one of a series, is offered to supervisors, lead people, middle managers, and anyone who has responsibility for operations planning in manufacturing facilities or corporate planning over...

This paper examines the impact of participation in direct marketing on the entire distribution of farm sales using the unconditional quantile regression (UQR) estimator. Our analysis yields unbiased estimates of the unconditional impact of direct marketing on farm sales and reveals the heterogeneous effects that occur across the distribution of farm sales. The impacts of direct marketing effort...