The reliable delivery of services in service oriented architectures often entails the underlying basis of having well structured system and communication network models. With the rapid proliferation of ad-hoc mode of communication, such as Wireless Sensor Networks (WSNs), the reliable delivery of services increasingly encounters new communication and also network perturbation challenges. Empiri...

Great variation exists in the nature of LHD service delivery and it varies, in part, relative to jurisdiction population size. Larger LHD jurisdictions may achieve an economy of scale in WIC service delivery that is not matched in smaller areas. Overall, we found that WIC service provision appears relatively consistent across study states and in the presence of increasing need, with greater res...

The providers of IT services are under constant pressure to reduce cost and improve the quality of the services they provide. Customers and service providers have the choice of which internal service delivery team or external service provider they assign to parts of a service process. The delivery of a service is therefore the responsibility of more than one provider's organization. These proce...

In the Korean express delivery service market, many companies have been striving to extend their own market share and interested in collaboration through sharing resources such as line-haul vehicles and service centers. Collaboration has recently attracted a great deal of attention as an effective way to secure competitive advantage for companies with limited resources. Some companies operate l...

QUESTION How can library staff develop and promote a document delivery service and then expand the service to a wide audience? SETTING The setting is the library at the Indiana University School of Dentistry (IUSD), Indianapolis. METHOD A faculty survey and a citation analysis were conducted to determine potential use of the service. Volume of interlibrary loan transactions and staff and eq...

This paper presents an evaluation of IT service delivery by Internet Service Providers (ISPs) from Nicaragua at the end of 2009. The evaluation is supported by a methodological approach based on IT Infrastructure Library (ITIL) v.2 concepts and case study techniques. The evaluation involved three ISPs that are nation-wide Internet Service Providers with more than ten years running. We describe ...

Evaluating the reliability of loosely coupled Software as a Service through the paradigm of a cluster-based and non-cluster-based web server is considered to be an important attribute for the service delivery and execution. We proposed a novel method for measuring the reliability of Software as a Service execution through load testing. The fault count of the model against the stresses of users ...

The objective of this study was to review outcomes of acute service delivery in old age psychiatry. Sources of data included Medline, PsycINFO and Cochrane Collaboration databases of English language papers to 1998 on service delivery evaluation in 'old age psychiatry', 'psychogeriatrics' and 'geriatric psychiatry', supplemented by a manual search of references from relevant literature. All con...