This document presents the Soability model, which assesses on a strategic level how well an IT environment is able to support an SOA based on Web Services. The model is designed to support the answering of typical questions that decision makers in companies face. By so doing the model addresses a lack of methodological support for stakeholders who need to plan an SOA holistically.

Service definition

This paper presents the realisation, using a Service Oriented Architecture, of an approach for dynamic flexibility and evolution in workflows through the support of flexible work practices, based not on proprietary frameworks, but on accepted ideas of how people actually work. A set of principles have been derived from a sound theoretical base and applied to the development of worklets, an exte...

Introduction Conclusions References

Presentations and Discussions (20 minute time limit plus questions and discussion on each presentation)

A voice over IP quality monitoring architecture based on the development of the VQuality library is described. VQuality implements the E-model and its extensions for objective voice quality measurement. The library also supports generation of a customized voice quality CDR with extensions that permit transfer of call quality parameters measured over different instants of time, besides interacti...