introduction: due to the use of information technology in libraries and information centers, librarians are faced with many challenges in terms of their roles and needs; hence, they require continuous training to cope with these challenges. the aim of the present study was to determine the effectiveness of in-service training courses for librarians working in libraries at the isfahan university...

Transjakarta is one of the transportation modes used by people in capital city. Since its inauguration since 2004 has experienced many changes terms service quality, therefore this research was conducted, with aim analyzing effect quality on customer trust, satisfaction and loyalty buses. To see community's response to Transjakarta's ability serve customers measured Likert Scale a score 1 4. Th...

This paper reports the results of a mixed method approach to answer: To what extent do cultural values impact on e-service use in Saudi Arabia, and if so how? This paper will firstly, introduce the importance of culture and define the aspects of Saudi culture with focus on our scope: the need for Service Oriented Culture. It will then, briefly, describe the method used and present the qualitati...

the united states president’s emergency plan for aids relief (pepfar) emphasizes health systems strengthening as a cornerstone of programmatic success. health systems strengthening, among other things, includes effective capacity building for clinical care, administrative management and public health practice. avante zambéziais a district-level in-service training program for administrative sta...

introduction: rapid development of information technology, extent of information, media variety of information and the growing information needs, made librarians to keep pace with these developments in order to respond quickly, accurately and with the quality to needs of users. planning education for librarians depends on the accurate needs assessment studies and the purpose of this study was n...

The education sector is one part of the service industry that has an important role in development a country. Data from APTISI (Association Indonesian Private Universities) 2021 states there are more than 4,600 universities Indonesia, consisting 32% State Universities (PTN) and remaining 68% (PTS). Based on government regulation Permendikbud No. 3 2020, support increasing competence students hi...

The research was based on observations during industrial field experience and pre-research at Truntum Padang hotel, where several obstacles were found related to Service Quality Perceived Value Guest Satisfaction of MICE Users. method is quantitative with a causal relationship. Using nonprobality sampling technique by taking 100 respondents. This study uses questionnaire collect data using Like...

BACKGROUND There are no controlled studies testing the efficacy of various nonoperative strategies for treatment of greater trochanter pain syndrome. Hypothesis The null hypothesis was that local corticosteroid injection, home training, and repetitive low-energy shock wave therapy produce equivalent outcomes 4 months from baseline. STUDY DESIGN Randomized controlled clinical trial; Level of e...

this research has studied and ranked the service quality and its relation with customers' satisfaction in a bank in iran. in the theoretical principles section, the concepts and denitions related to services, satisfaction, banking and research background have been studied. the statistical community of the study was all the bank customers that have referred to the bankand have had interest...