Since third-party logistics (3PL) offers discounted prices for booking containers in advance, the container decisions are preferably made prior to realization of customer demand by companies with international trade business. When facing uncertain influenced various factors, it is significant make proper and order fulfillment plans minimize total cost, including cost penalty an unfulfilled orde...

The relationship between customer satisfaction and logistic costs was mainly analyzed in the article, and the grey correlation analysis method was used to study the relationship between customer satisfaction and various activity centers, and the research result could offer decision-making references to save costs and enhance customer satisfaction for 3PL (Third Party Logistic) enterprises.

Reverse logistics (RL) is considered the reverse manner of gathering and redeploying goods at end their lifetime span from consumers to manufacturers in order reutilize, dispose, or remanufacture. Whereas RL has many economic benefits, it presents compromises businesses that wish remain competitive but be responsible global citizens terms social, environmental, risk, safety aspects sustainable ...

The vehicle routing problem with time windows (VRPTW) is an important problem in third-party logistics and supply chain management. We extend the VRPTW to the VRPTW with overtime and outsourcing vehicles (VRPTWOV), which allows overtime for drivers and the possibility of using outsourced vehicles. This problem can be applied to third-party logistics companies for managing central distributor-lo...

With the effects of COVID-19 pandemic, e-commerce trend is driving faster, significantly impacting supply chains around world. Thus, importance logistics and chain functions has been amplified in almost every business that ships physical goods. In Vietnam, service sector seen rapid expansion. Since more businesses are seeking third-party (3PL) providers to outsource functions, this article aims...

ABSTRACT Context: studies argue that similar levels of dependence are essential for supplier satisfaction in buyer-supplier relationships. However, asymmetric relationships can also lead to satisfaction. Objective: this paper investigates the effects benefit-based (positive motivations maintaining relationships) between buyer and Methods: response surface analysis (RSA) was used test relationsh...

In recent years, the logistics outsourcing market has significantly expanded, driving also growth of real estate sector. However, these subjects have been investigated separately, without empirical evidence on assessment warehouse features, nor studies matching those with 3PL providers’ needs. This paper aims to fill this gap by providing a deeper understanding alignment between industry’s need...