This research examines a temporal factor's influence—showing an extended warranty before versus after consumers purchase product—on consumers' likelihood of purchasing the warranties. Our results show that are more likely to committing product rather than doing so. These appear result from differing mental construals. Before purchase, construals conditioned on failures accessible; accordingly, ...

When product quality is unobservable to consumers, a manufacturer can convey the quality information using signals such as warranty and brand reputation. The purpose of this paper is to study the interactions between warranty, brand reputation, and product quality, and to examine the quality signaling strategies. We model a monopolist who tries to convey unobservable product quality to heteroge...

Lifetime warranties is becoming popular as they provide assurance to buyer for longer reliable service and greater customer peace of mind for the whole life of the product. By offering a lifetime warranty, both the manufacturer and the buyer are exposed to uncertainties and risks of warranty pricing and product performance during the lifetime of the product. This paper analyses the sensitivity ...

Nowadays the product warranty plays increasingly important role in any business transaction. It is a valuable attribute of the product and it is used extensively in marketing and advertising. It is a tool to enforce the competing power of the producer on the market place. There is a vast literature on the product warranty related to the product malfunctioning. In this study we address another t...

This paper considers four options of warranty and preventive maintenance policy. The product is repairable and sold with a non-renewing free warranty policy. For products sold with warranty, preventive maintenance (PM) actions by manufacturers and/or buyers have an impact on the total costs for both parties. In this study, we deal with a model to study the effect of PM that carried out by the m...

This paper analyses life cycle cost for equipment protected by both base and extended warranty policies from a consumer’s perspective. We assume that the equipment have two types of failures: minor and catastrophic. A minor failure can be corrected by a minimal repair whereas a catastrophic failure can only be removed by a replacement. The equipment is assumed to be maintained at no charge to t...

Nowadays the product warranty is considered to be a valuable attribute of the product. It is a tool to enforce the competing power of the producer on the market place. There are two types of problems the product warranty addresses. Firstly, warranty deals with the malfunctioning of the product and, secondly, it addresses the information asymmetry, i.e., the misunderstanding and misinterpretatio...

Reducing warranty servicing costs are of great interest to product manufacturers or, sellers who are contractually bound to provide post-sales support, up to a specified warranty period, usually in the form of some remedial action that restores a failed item to a functioning condition. Here, in the spirit of Jack, Iskandar and Murthy (2009) strategy based on partitioning the effective warranty ...

BACKGROUND Dobutamine stress echocardiography (DSE) is used for risk stratification of patients with suspected coronary artery disease (CAD). However, the prognostic value of DSE among the entire strata of renal function has yet to be determined. We assessed the prognostic value of renal function relative to DSE findings. METHODS We studied 2292 patients, divided into 729 (32%) patients with ...