While it is widely acknowledged that international standards facilitate trade much less is known about certification requirements and mutually recognition of certification results. In our paper, we examine the impact of ISO 9000 certifications and the multilateral recognition arrangement for international acceptance of ISO 9000 certificates of the International Accreditation Forum (IAF-MLA) on ...

Business performance is affected by the quality management practices of the organization. Holistic programs, including the national quality award programs, six-sigma initiatives, and enterprise resource planning (ERP) applications may characterize the highest level of quality initiatives. Arguably, the most popular quality initiative is the ISO 9000 program. The effect of different levels of qu...

Purpose – This study aims to explore the barriers to implementation of ISO 9000 in China, and to identify how these barriers can be overcome. Design/methodology/approach – Using a structural questionnaire survey, this paper examines the main barriers for enterprises in effective implementation of the ISO 9001 standard. Findings – This paper highlights the problems in implementing the standard, ...

The ISO 9000 quality management system has been widely accepted and adapted as a national standard by most industrial countries. Despite its high popularity and the urgent demand from customers to implement ISO 9000, some major concerns for those organizations that are seeking registration to ISO 9000 include the expensive cost and the lengthy time to implement. The purpose of this paper is to ...