This paper examined disagreement in two sets of data in the context of service encounters: problem-solving interactions (doctor-patient communication) and purchase-oriented encounters (pharmacies) from a cross-cultural perspective (Spanish-British English). We proposed assertiveness, a term that refers to both socio-psychological and linguistic features of communication, as a concept that may h...

BACKGROUND During the 1918-1919 influenza pandemic, nurses and physicians were intensively exposed to the pandemic A/H1N1 strain. There are few published summaries of the mortality experiences of nurses and physicians during the pandemic. METHODS Mortality records from U.S. and British Armies during the First World War and obituary notices in national medical association journals were reviewe...

Mumps is an acute viral disease, caused by the infectious agent Paramyxovirus. It is defined for surveillance purposes as an illness characterized by fever and tender, self-limited swelling of the salivary gland(s), lasting ≥ 2 days without other apparent cause(1). In January and February 1997, an unexpected number of cases of mumps were reported to the Vancouver/Richmond Health Board (V/RHB). ...

Providing analytical and social tools, critical discourse analysis (henceforthCDA) can be used to unravel the hidden ideologiesas well as biases in the websof discursive practices involved in texts. In this paper, the van Leeuwen’s (1996)CDA framework is used to analyze an article from a British broadsheet newspaper,the Guardian. To have a more detailed analysis, eleven elements are chosen from...

The Anglo-Indian, as a distinct ethnic identity, was the product of the racialised social hierarchies of British India. Set off from the Indian majority by their claims to British heritage, they were, because of their mixed ancestry, never accorded full status as British. At the end of British rule, their anomalous status was confirmed in certain protections, including employment quotas, enshri...

The majority of infants being delivered in the British Military Hospital, Hong Kong are of British, Chinese or Nepalese origin. This paper compares perinatal data from these three groups of mothers and their babies, and in particular looks at the variations in perinatal mortality rates over the 10 year period 1976-1985. Mortality among the British babies has declined in a way similar to many ar...

The majority ofinfants being delivered in the British Military Hospital, Hong Kong are of British, Chinese or Nepalese origin. This paper compares perinatal data from these three groups of mothers and their babies, and in particular looks at the variations in perinatal mortality rates over the 10 year period 1976-1985. Mortality among the • British babies has declined in a way similar to many a...