What are we to make of the fact that world leaders, such as Canada’s Justin Trudeau, have, within last few decades, offered official apologies for a whole host past injustices? Scholars have largely dealt with this phenomenon moral question, seeing in these expressions contrition radical disruption contemporary neoliberal individualism, promise more humane world. Focusing on Canadian apology po...

Title of thesis: WHEN APOLOGIES WORK: THE BENEFITS OF MATCHING APOLOGY CONTENT TO VICTIMS AND CONTEXT Ryan Fehr, Master of Arts, 2007 Thesis Directed by: Dr. Michele Gelfand Department of Psychology Research shows that apologies are useful social tools. They help people to resolve conflict, reduce feelings of aggression, and foster forgiveness. Yet common sense tells us that all apologies are n...

This qualitative/quantitative study investigates Moroccan high school EFL learners’ apologizing strategies based upon a theoretical framework of politeness and the Cross-Cultural Speech Act Realization Patterns (CCSARP) model. It whether they approach native speakers’ apology norms or their own cultural way apologizing. To achieve this goal, four first-year baccalaureate classes (Science Experi...

Alice is a moral responsibility abolitionist. She firmly believes that no one (including herselO is ever morally responsible, that rewards and punishments can never be justified on the basis of just deserts, and that blaming people for vicious character traits and vile acts is never morally justified. One day, Barbara, Alice's dearest friend, confides to Alice a special secret: a secret Barbara...

The purpose of this article was to analyze the concept development of apology in the context of errors in health care, the administrative response, policy and format/process of the subsequent apology. Using pragmatic utility and a systematic review of the literature, 29 articles and one book provided attributes involved in apologizing. Analytic questions were developed to guide the data synthes...

pragmatic assessment and consistency in rating are among the subject matters which are still in need of more profound investigations. the importance of the issue is highlighted when remembering that inconsistency in ratings would surely damage the test fairness issue in assessment and lead to much diversity in ratings. our principal concern in this study was observing the criteria that american...

When a healthcare professional commits an error that results in an adverse patient outcome, it is increasingly considered appropriate that an apology should be made to the harmed person. 2 Such an apology benefits both the health professional and the patient, and serves to address the considerable emotional burden that accompanies this wrenching aspect of practice (see page 249). The process of...