Although many governmental institutions have provided their costumers with access to electronic government documents there is still a lack of accessibility for handicapped citizens. In this paper we present an approach to improve access to governmental forms for handicapped citizens, in particular for people with visual impairments, elderly people, illiterates or immigrants. We describe a syste...

We propose an enhanced collaborative filtering method using Hofstede’s cultural dimensions, calculated for 111 countries. We employ 4 of these dimensions, which are correlated to the costumers’ buying behavior, in order to detect users’ preferences for items. In addition, several advantages of this method demonstrated for data sparseness and cold-start users, which are important challenges in c...

relational marketing (rm) is one of the recent concepts in marketing field and aims to increase relationship between industry and consumers to introducing their needs and create maximum value for consumers and firms by offering products and concepts according to their needs. as hospitality industry is one of the most competitive industries and its success is hardly depends on competitive advant...