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introduction: hospitals performance indicators will help monitoring, evaluation and decision making and therefore must be selected and ranked accurately. the aim of present study is identifying and selecting key hospitals performance indicators. materials and methods: this is a descriptive and mixed (quantitative-qualitative) study. literature review and expert panel has been done to identify a...

QUESTION Can primary contact physiotherapists reduce waiting and treatment times and facilitate faster discharge in Australian emergency departments? DESIGN Data on patients treated by primary contact physiotherapists were collected prospectively and compared with historical and concurrent cohorts of patients treated by other clinicians, using diagnosis and urgency. PARTICIPANTS Twenty-nine...

In this paper we have considered a Patient Admission scheduling problem for reducing the patients waiting time by improving the resources effectively. Recently, appointment scheduling systems in health care services are at most important to respond to an ever increasing demand for care .its utilization is focused on enhancing the usage of human resources, medical equipment and reducing the pati...

this paper presents a discrete-time single-server finite buffer n threshold policy queue with renewal input and discretemarkovian service process. the server terminates service whenever the system becomes empty, and recommencesservice as soon as the number of waiting customers in the queue is n. we obtain the system-length distributionsat pre-arrival and arbitrary epochs using the supplementary...

Past research on queuing has identified social justice as an important determinant of consumers’ waiting experiences. In queuing settings, people’s perception of social justice is affected by whether the principle of first in and first out (FIFO) has been violated. However, even when service follows the FIFO principle, waiting time may still differ from one consumer to another for various reaso...

The proportional delay differentiation model provides a consistent packet delay differentiation between various classes of service. The waiting time priority (WTP) scheduler is a priority scheduler in which the priority of a packet increases in proportion to its waiting time, and it is known as the best scheduler to achieve the proportional delay differentiation model. This paper proposes an ad...

Long waiting times for inpatient treatment in the UK National Health Service have long been a source of great popular and political concern, and therefore a target for policy initiatives. One such is the London Patient Choice Project, under which patients at risk of breaching inpatient waiting time targets were offered the choice of an alternative hospital with a guaranteed shorter wait. This p...

In this paper the differences in average waiting times are utilized to identify the determinants of demand for health services. The equilibrium waiting time framework is used, but the full equilibrium assumption is relaxed by selecting areas with low waiting times and by estimating a (semi-)parametric selection model. Determinants of supply are used as instruments for the endogeneity of waiting...