Looking after our older generation and providing the care they deserve is challenging. It is a process that we all need to consider very carefully in terms of risk management. In Australia, without any reservations we all agree that care and service delivery has improved since the introduction of continuous quality improvement into the aged care industry. However, the misconception of the conti...

There are various approaches to implement quality improvements. Organizations aim for a management standard which is capable of providing customers with quality assurance on their product/service via continuous process improvement. Carefully planned steps are necessary to ensure the right quality improvement methodology (QIM) and business operations are consistent, reliable and truly meet the c...

abstract ba ckground: high level of stress in intensive care unit nurses affects the quality of their nursing care. therefore, this study aimed to determine the effects of a stress management program on the quality of nursing care of intensive care unit nurses. materials and methods: this study is a randomized clinical trial that was conducted on 65 nurses. the samples were selected by stratifi...

The physical and mental needs of patients with coronary heart disease are affected by both the disease and the heart surgery in different ways. Such diverse needs require different approaches. A continuous care model, which involves orientation, sensitization, control, and evaluation, may favorably influence patient outcomes following coronary artery bypass grafting (CABG). We were interested t...

Monitoring stream of social media posts has attracted significant attention in the last view years. Real time summarization in microblog aims at providing new relevant and non redundant information about an event as soon as it occurs. In this paper, we propose a novel continuous summarization approach in which information updates are pushed in real time. The decision to select/ignore incoming i...

This article presents a loss minimization or continuous improvement model for human resource management (HRM). Minimization of losses arising from the interaction of two critical human resource (HR) quality targets, commitment and equity, requires `profound knowledge' of social processes and the development of HR systems. The history of HR can be interpreted as a social continuous improvement p...

There is a need for an appropriate culture to support the scope of Total Quality Management (TQM). Customer focus, systems approach, teamwork, involved management and continuous improvement are the aspects of TQM that facilitate improved organisational success, growth, and competitiveness. Many companies are now complementing continuous improvement with innovation, which is seen as the successf...